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Development and implementation of CRM systems for business

I design and implement CRM systems that automate sales, simplify customer management and help the business grow. From setting up ready-made solutions to developing an individual CRM for your processes. Everything is turnkey - without unnecessary functionality, with a focus on the result.

What is CRM and why does your business need it

CRM (Customer Relationship Management) is a customer relationship management system that helps:

  • Increase sales through systematic work with customers

  • Save and structure the customer base

  • Track funnels, tasks and transactions

  • Automate routine processes

  • Improve the quality of service and communication

Without CRM, applications are lost, customers are forgotten, and sales are kept on "manual control".

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What tasks does the CRM system solve?

Management of applications and transactions

All incoming requests, leads and customers are automatically recorded in the system - you do not lose anything and lead the client from the first touch to payment.

Building a sales funnel

I set up the stages of transactions so that you understand exactly what step each client is at and can predict revenue.

Automation of tasks and reminders

Tasks, notifications, reminders are set, automatic letters are sent - nothing is forgotten and not lost.

Integrations with the website, messengers, telephony

Applications from the site, forms, calls, chats - everything gets into CRM automatically, saves time and money.

What CRM systems do I implement?

amoCRM

  • for active sales, fast implementation, autofunnels, chatbots

Bitrix24

  • powerful and flexible system with tasks, calls, warehouse, workflow

RetailCRM / My Warehouse

  • for eCommerce: accounting of goods, orders, customers

Custom CRM on Laravel or WordPress

  • when you need an individual system for your business

Approach to CRM implementation

— Process audit

I study your business, sales department, points of contact with customers. I help determine which processes should be automated.

— CRM selection or development

I choose a ready-made solution or offer custom development if your tasks go beyond typical CRM.

— Setup, integration, automation

  • Base import

  • Setting up funnels, tasks, access rights

  • Integration with the website, telephony, messengers

  • Starting auto-funnels, notifications, reports

— Training and support

I conduct training for the team, create instructions, provide technical support.

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Why you should implement CRM with me

  • I don't just set up - I delve into business and goals

  • I select the system for your scale, budget and specifics

  • I explain in an understandable language, without unnecessary "technical tinsel"

  • I don't do it "like everyone else", but the way it will work for you

  • I guarantee the result and give support after implementation

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Stages of CRM implementation

  1. Diagnostics and audit of business processes

  2. CRM selection and approval

  3. System, fields, funnel settings

  4. Integrations and automation

  5. Employee training

  6. Support and optimization of work

Answers to questions

Typyp configuration takes from 3 to 7 days, custom solutions - from 2 weeks.

Yes, I will import all data, save the necessary fields, statuses and history.

At the start, I help to choose a solution that will be convenient for your team. I also adapt the interface and logic to the tasks.

Yes, I conduct online training, record video instructions, stay in touch after launch.

Yes, I configure integrations with the site, WhatsApp, Telegram, IP telephony, email and any forms on the site.

Yes, I provide technical support, consultations, configuration of new functions and system scaling.

Yes, all implemented CRM systems have mobile applications or adapted web interfaces.

Let's work together on your project?

I'm ready to bring your ideas to life and create an effective solution for your business. Contact me to discuss the details and start working together!

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